We help startups establish post sale operations that will retain clients & grow
revenue.
Post-Sales Process
Once the deal closes, the real fun begins! Our custom processes are scaled to your current state & will
ensure new user adoption, data collection for actionable metrics, and CSAT scores that will have your
competitors quaking and your investors cheering!
Retain & Grow Revenue
Don’t lose the logos you fought so hard to win. In fact, studies show your existing
clients want to spend more money with you if they’re happy. Let us help you establish a retention &
expansion plan that will have you blowing your revenue targets out of the water.
Find the Right Talent
It is imperative to hire the right people at a startup because every single day
matters in your march to success. The wrong hire can set you back thousands of dollars - a luxury that
startups simply do not have. We know how to find and hire the unicorns you need.
How we can help
Unsure how to get started with your post sale operations? That’s understandable!
We create tailored action plans for Startups at every stage:
Customer Experience Offers
CX Founder Kit
$2,000
Stress relief for Founders who are doing it all
Streamlined processes that address Onboarding, Renewals, and Support strategies
Customized materials to stay organized: Onboarding Project Plan, QBR Deck
Remove the guesswork and declutter your inbox and calendar
CX Team Kit
$5,000
Help for your CX resource(s) who are drowning
Scalable, repeatable processes for Implementation, Success, and Support
Customized materials to stay organized: Onboarding Project Plan, QBR Deck, Outreach Templates,
Health Score Metrics, CSATs
Metric tracking so leadership can give CX the kudos it deserves
Fractional Staffing
Custom Quote
Bridge gaps in coverage without the expense of an FTE
Experts in Implementation, Success & Support
Coverage on your terms, full or part-time hours
Short or long term placement, or temp-to-hire options
Consulting
Custom Quote
Not sure where to start? We can scope a custom project to fit your needs.
Tailored engagements focused on your highest priorities
Short and long term projects to help you grow and scale
Flexible partnership models for Fractional Advisory or Leadership services
Your job is to grow the business, not wrestle with software. We handle the setup and
rollout so your team can hit the ground running.
Customer Experience
Custom Quote
Most teams waste money on tools they never fully adopt. We set up your CX software around your actual
processes so it’s easy to use and delivers measurable ROI. The right implementation means your team runs
smoothly and you see exactly how post-sale operations perform. Win-win!
We are software agnostic, but staff favorites include: Pylon, ChurnZero, Hubspot
Recruiting
Custom Quote
An applicant tracking system is only as good as its buildout. We tailor your ATS to fit the way your
team
actually hires, making it easy to adopt and simple to scale. With the right setup, candidates move
seamlessly through the pipeline, hiring managers stay aligned, and you get real visibility into every
step
of recruiting.
We are software agnostic, but staff favorites include: Ashby, Greenhouse
"The CX Founder Kit gave us a clear, repeatable process with templates tailored to our business that
immediately brought structure to how we manage clients. We use a simple onboarding plan to track progress
and hand off tasks seamlessly, and our Business Reviews have defined metrics and agendas that drive
renewals. In less than a month, we went from scrappy to buttoned-up"
Daniel Campbell,
Co-Founder
Recruiting Consulting
"We hired Rebel Maven to help review resumes, but their support went far beyond narrowing down our
candidate pool. They helped me refine my hiring strategy and approach the search with
clarity and confidence and their insight made the entire process smoother and more effective"
Ash Clarke,
Engineering Manager
CX Software Implementation
"Building on our existing CX foundation, Rebel Maven implemented a new Support tool, complete with user
training and performance analytics. Their partnership has enhanced our processes, given us actionable
data, and positioned our team to scale confidently while maintaining a client-first focus."
Jim Hanifen,
Head of Product
Meet the Founders
Michele Crook
Michele is a battle tested leader who has built & managed successful teams at every scale of operation.
Her passion for process drives her to cultivate teams that excel in client engagement, contribute
significantly to business outcomes, and generate valuable data for strategic decision-making. She has a
deeply held belief that people genuinely want to do their best, and it is the leader’s role to provide the
necessary resources and support to enable teams, clients, and businesses to thrive.
This CX maven is ready to lead the rebellion against tired outdated approaches to help others find the
same success.
Megan is happiest when matching the right talent with the right company. Bored with the simplistic
recruiting practices prevalent today, she focuses on the big picture of finding incredible employees no
one else can. These unicorns have the innate qualities to succeed in not only the open role, but their
future promotions as well. When not directly recruiting, Megan loves to train others on interviewing
skills and strategic processes that keep hiring silky smooth for all involved.
This rebellious recruiter is ready to partner with new startups who are looking to hire their ride or die
team.
Privacy Policy
Last updated: 02/05/2026
Rebel Maven Consulting LLC (“Rebel Maven,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://rebelmavenconsulting.com/ (the “Website”).
By using our Website, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We collect personal information you voluntarily provide, including:
Name
Email address
Company name
Any information submitted through our contact forms or communications
Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser and device type
Pages visited and time spent on the site
Referring URLs
This data is collected using cookies and similar technologies, including Google Analytics.
2. How We Use Your Information
We use your information to:
Respond to inquiries and communicate with you
Manage leads and customer relationships via our CRM
Send marketing, thought leadership, or business communications
Improve our Website and services
Comply with legal obligations
We do not sell your personal information.
3. Cookies & Analytics
We use Google Analytics to understand how visitors interact with our Website. Google Analytics uses cookies to collect usage data. This information helps us improve content, performance, and user experience.
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.
4. How We Share Information
We may share personal information with:
Service providers (e.g., HubSpot, website hosting, analytics providers)
Legal or regulatory authorities when required by law
We only share information necessary to perform these services and require partners to safeguard your data.
5. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, or compliance purposes.
6. Your Privacy Rights (Including California Residents)
General Rights
You may request to:
Access the personal information we hold about you
Correct or delete your information
Opt out of marketing communications at any time
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Request deletion of your personal information
Opt out of the “sale” or “sharing” of personal information (we do not sell or share data for advertising)
Not be discriminated against for exercising your privacy rights
To exercise any of these rights, email info@rebelmavenconsulting.com. We will verify your request before responding.
7. Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
Rebel Maven Consulting LLC
4695 High St
Denver, CO 80216
Email: info@rebelmavenconsulting.com
Terms of Service
Last updated: 02/05/2026
These Terms of Service (“Terms”) govern your use of https://rebelmavenconsulting.com/ (the “Website”) operated by Rebel Maven Consulting LLC (“Rebel Maven,” “we,” “us,” or “our”).
By accessing or using this Website, you agree to these Terms.
1. Website Purpose
This Website is provided for informational purposes and lead generation related to Rebel Maven’s consulting services. Use of the Website does not create a client relationship.
2. Intellectual Property
All content on this Website—including text, branding, graphics, and materials—is owned by Rebel Maven Consulting LLC and protected by intellectual property laws.
You may not reproduce, distribute, or use Website content without prior written permission.
3. No Professional Advice
Content on this Website is for general informational purposes only and does not constitute legal, financial, or business advice. Engagements for consulting services are governed by separate written agreements.
4. User Conduct
You agree not to:
Use the Website for unlawful purposes
Attempt to disrupt or compromise Website security
Submit false or misleading information
5. Third-Party Services
We may reference or link to third-party tools or services. We are not responsible for their content, policies, or availability.
6. Disclaimer of Warranties
The Website is provided “as is” without warranties of any kind. We do not guarantee that the Website will be error-free, secure, or uninterrupted.
7. Limitation of Liability
To the maximum extent permitted by law, Rebel Maven Consulting LLC shall not be liable for any damages arising from your use of the Website.
8. Indemnification
You agree to indemnify and hold harmless Rebel Maven Consulting LLC from claims arising out of your misuse of the Website or violation of these Terms.
9. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Website constitutes acceptance of the revised Terms.
11. Contact Information
Rebel Maven Consulting LLC
4695 High St
Denver, CO 80216
Email: info@rebelmavenconsulting.com
